SMS terms & opt-in policy.

Our Haus Technologies, Inc. operates Our Haus (ourhaus.ai), a web application homeowners and contractors use to run home renovation projects and keep a record of their home. Questions about this policy: support@ourhaus.ai or our contact page.

This is an account-notification program. We text people who already have an Our Haus account, or who were invited to a specific project by an account holder, about activity on that project only: a proposal was sent or viewed, a signature is requested, a document was signed, a payment milestone was marked complete, or a contractor is on the way to the property.

We do not send marketing, promotional, or advertising text messages. We do not send texts on behalf of third parties, and we never sell, rent, or share mobile numbers or SMS consent with anyone for their own marketing.

Consent is collected in one of two ways, and it is never a condition of purchase:

1. In your account settings. Signed in at ourhaus.ai, go to Settings → Notifications, enter your own mobile number, and turn on the "SMS notifications" switch. The switch sits directly beneath this disclosure:

By entering your mobile number and turning on SMS notifications, you agree to receive account and project notification text messages from Our Haus at that number, including messages sent by an automated system. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy.

2. By replying START to a project invitation. When an account holder invites a contractor or collaborator to a project and provides their mobile number, that person receives a single invitation message. They are subscribed only after replying START, and we confirm with:

• Our Haus: You're signed up for project notifications — proposals, signature requests, and account updates. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.

• Our Haus: Mark from Maple Ridge Builders sent you a proposal for "Primary bath renovation." Review it at ourhaus.ai. Reply STOP to opt out.
• Our Haus: A signature is requested on your contract for "Kitchen remodel." Sign at ourhaus.ai. Reply STOP to opt out.
• Hi Kate, Mark is on the way to your home and will arrive in approximately 15 minutes. — Our Haus. Reply STOP to opt out.
• Our Haus: Milestone "Rough plumbing" was marked complete on your project. Details at ourhaus.ai. Reply STOP to opt out.

Message frequency varies and depends on activity on your projects — typically a few messages per week while a project is active, and none when it is not.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP to any message to unsubscribe. We reply once to confirm and then send nothing further. You can also turn SMS off at any time in Settings → Notifications. Opting out of texts does not affect your account or your email notifications.

Reply HELP for help, or contact support@ourhaus.ai. Reply START to resubscribe.

Mobile numbers and SMS consent are used solely to deliver the notifications described above. They are not sold, rented, or shared with third parties for marketing purposes. Numbers are shared only with our messaging provider for the sole purpose of transmitting these messages. See our Privacy Policy and Terms of Use.